Have Questions? We can help!

Are you new to Check out our Getting Started guide below! Most users find the answers they need in our User Guide or our FAQ section, but if you have any questions or concerns and would like to speak with our support staff, feel free to contact us. We’re happy to help ensure you have a great experience using!

Getting Started

Getting started with is easy.

  1. Create an Account or Download the Mobile App to Your Smart Phone.
  2. Once you log in, select My Account, Buy More Time and you’ll have 3 options:
    A) If you need transcription time select one of our Transcription blocks of time.
    B) If you need call recording select one of our Call Recording plans.
    C) If you need both call recording and transcription select one of our Bundles.
  3. Select the call recording or transcription package you need and follow the prompts
  4. Start using your call recording account or upload your transcription job for us to get working on.

If you would like to close your account or would like a refund, please see our Return Policy.