ProTranscribe: Human-Powered Transcription
For 10 Years 500,000 Have Trusted NoNotes with Their Transcription Projects
100% Satisfaction
Guaranteed
If you aren't fully satisfied you get your money back or as many revisions you need.
Fast
Turn Around
Get your ProTranscribe files in 24-48hrs guaranteed. *Exceptions for large projects
3 Step
Review Process
NoNotes uses professional transcriptionists: Edit 1 > Edit 2 > Quality Check > Complete.
Safe and Secure
We use the latest in security and ensure your files are always kept secure.
Dedicated Support
Contact our customer support staff anytime for quick updates/helps.
Simple Pricing
Just $0.75/min of audio. No hidden fees, no surprises.
Pricing
| Features | 75¢/min | $45 | $225 | $423 |
|---|---|---|---|---|
| Pay per use | $45 (1 hour) | $225 (5 hours) | $423 (10 hours) | |
| Transcription Service | ||||
| Transcription Available in Both PDF & Word Format | ||||
| Transcription Custom Formating | ||||
| Legal Level Accuracy Guarantee | ||||
| Conference Call Attendance | ||||
| 3 Day Guranteed Turn Around Time (TAT) | ||||
| Time Coding Available |
Rush Service
- 48 Hour guraanteed TAT = $1 audio minute
- 24 Hour guraanteed TAT = $1.5 audio minute
Rush Service
- Add: Timestamps $0.25
- Add: Verbatim Transcription = $1.255 audio/minute
- Add: More than 2 speakers = $5/Audio hour per additional speaker
To Get Started
Create a free account
and upload your file.
We get to work.
Receive email
notification when your file is ready.
Trusted by The World's Top
Companies and Brands
From Our Customers
Dr. Declan Hill
Best Selling Author, Award winning Journalist & Academic
I strongly recommend the service. It is a great way of cutting down time
better spent when getting your doctorate!
Adrian Salamunovic
Best Selling Author of Free PRI’ve used NoNotes since it was founded to transcribe marketing materials
like podcasts and more recently my book interviews. I love NoNotes!
Frequently Asked Questions
Payments & Billing
If your purchase was made within the iOS App Store or Google Play Store you will have to cancel it within your iCloud account or Google Play account. If you are still being charged and are unsure how to cancel, contact us at help@nonotes.com.
Every NoNotes user starts with 20 minutes of call recording for free. Need more? We offer two convenient plans:
Plus: $11.99/month or $119.99/year — Unlimited call recording + RoboTranscribe
Pro: $14.99/month or $149.99/year — Everything in Plus + RoboSummary AI summaries
* ProTranscribe (human transcription) is $0.75/min. We offer discounts for bulk purchases. Please contact us at info@nonotes.com for information about a bulk purchase not available online under Account hub > Subscriptions > ProTranscription.
Plus: $11.99/month or $119.99/year — Unlimited call recording + RoboTranscribe
Pro: $14.99/month or $149.99/year — Everything in Plus + RoboSummary AI summaries
* ProTranscribe (human transcription) is $0.75/min. We offer discounts for bulk purchases. Please contact us at info@nonotes.com for information about a bulk purchase not available online under Account hub > Subscriptions > ProTranscription.
Yes! We offer the Unlimited Yearly Plan for users requiring more than one year of call recording and transcription services. Contact us at help@nonotes.com for more information on subscribing for multiple years.
Can I still use NoNotes if I don’t want to sign up for a subscription?
Can I still use NoNotes if I don’t want to sign up for a subscription?
The NoNotes platform is designed to call from anywhere to anywhere. All calls are the same cost, anywhere in the world. Calls using NoNotes are incoming from a toll-free number, and we do not charge extra for international calls on our end.
There are a number of reasons an automated payment can fail. Please contact us at help@nonotes.com for more information about your transaction.
Log in at www.nonotes.com and go to Account hub > Invoices to view your online purchases
Any purchased ProTranscription credit should display on your dashboard. Please contact us at help@nonotes.com to ensure your payment was applied.
Download & Share
To download your recording, log into your account at www.nonotes.com.
Select Recordings > your recording > Download to receive the Mp3 file.
Select Recordings > your recording > Download to receive the Mp3 file.
To download your transcript, log into your account at www.nonotes.com.
Select Recordings > your recording > Get Transcript to receive the Microsoft Word document.
Select Recordings > your recording > Get Transcript to receive the Microsoft Word document.
Transcription
RoboTranscribe is included in our Plus ($11.99/month or $119.99/year) and Pro ($14.99/month or $149.99/year) plans. You can order it when placing your call in the App using Record and Transcribe, and selecting the Robo option.
*ProTranscribe (human transcription) is $0.75/min of audio. We do not charge by how long it takes to transcribe.
*ProTranscribe (human transcription) is $0.75/min of audio. We do not charge by how long it takes to transcribe.
Subscribe to any plan and you get RoboTranscribe included with all your recordings. Free users get 1 RoboTranscribe for a recording of their choice.
SyncNote is our advanced transcript viewer included with every RoboTranscribe. It syncs your audio with the transcript text, allowing you to tap any word to jump to that exact moment in the recording. SyncNote includes speaker labels, auto-scroll, and search functionality.
SyncNote automatically detects different speakers in your recording and labels them as Speaker 1, Speaker 2, etc. This makes it easy to follow who said what during the conversation without manually identifying voices.
Tap to Jump lets you click or tap on any word in your SyncNote transcript to instantly jump to that exact moment in the audio playback. It's perfect for quickly navigating to specific parts of your recording.
Yes! SyncNote automatically scrolls the transcript as the audio plays, highlighting the current words being spoken. You can toggle auto-scroll on or off depending on your preference.
Yes, SyncNote includes a powerful search feature that lets you find specific words or phrases in your transcript. Search results are highlighted and you can tap on any result to jump directly to that moment in the audio.
English, Spanish, French, Portuguese, German, Italian, Chinese (Traditional), Japanese, Korean, and Hindi - with automatic detection.
Contact us as soon as possible at help@nonotes.com to determine if the job can be cancelled. Please note this cannot always be done —the sooner you contact us, the more likely we can help!
Please contact us at help@nonotes.com so we can ensure your requirements are communicated to our team.
We offer a 100% satisfaction guarantee. Please contact us at help@nonotes.com and we will have an agent review your transcript. We can also issue a credit in some cases.
Log into your account at www.nonotes.com and go to Recordings. If you see “Transcribing” as the file status, your file was submitted successfully and we are working on it.
Contact us at help@nonotes.com and we will adjust the recording so you are only charged for the parts you need.
If you need to purchase a few extra minutes instead of buying a block of time, contact us at help@nonotes.com. You can also buy one hour of additional time, and the leftover time will not expire until you use it.
RoboSummary is an AI-powered feature that generates a structured summary of your recorded call. Each summary includes three sections: Key Points, Action Items, and Important Details — so you can quickly understand what was discussed without replaying the full recording.
RoboSummary is included with the Pro plan ($14.99/month or $149.99/year). Once subscribed, every recording in your account can be summarized with one tap.
Yes! The Pro plan includes both RoboTranscribe and RoboSummary. You can switch between your full transcript and AI summary using the tabs on any recording.
Security & Storage
Your recordings are processed using enterprise-grade infrastructure. Your data is not shared with third parties and is not used to train AI models. All AI processing is performed in secure, isolated environments with the same level of protection as your recordings and transcripts.
Very secure. We protect your privacy using 128bit Secure Sockets Layer (SSL) encryption. Our passwords are double-hashed and only internal NoNotes staff have access when transcription permission is granted. All our servers are located in a class-A facility with climate control, retinal scan access and around-the-clock security.
You can remove a phone number by logging into your account at www.nonotes.com and selecting Account hub > Manage Numbers.
Please contact us at help@nonotes.com if you want to have your account permanently removed.
To effortlessly import your phone numbers the NoNotes app requires permission to access your contact list. If you prefer not to allow permission, you can also manually type the number you wish to call.
We cannot guarantee file storage for anything over one year from the date you signed up. We encourage you to download your audio files and transcripts for your own records by logging into your account at www.nonotes.com, and selecting Recordings > your recording > Download Mp3.
Contact us at help@nonotes.com if you wish to have your recordings destroyed forever. Please note, this action is not recoverable.
App / Recording Help
It will appear as if you are calling them directly from whatever phone number you have registered with us. NoNotes does not change the display of the call on their end.
Calling into a conference using NoNotes works just like a normal call. Dial into the call by entering the conference phone number in the NoNotes app and enter any passwords / log in information required to complete the call.
Contact us directly at help@nonotes.com and we’ll make sure to get your code to you.
Please contact us at help@nonotes.com for further investigation.
Please contact us at help@nonotes.com for any deleted files you want recovered. We do have a small time frame where this is possible.
To reset your password use the reset password link in the NoNotes.com app or at www.nonotes.com. If you require additional assistance, contact help@nonotes.com and we can also do a manual reset.
Please ensure you are using the correct country code. To change the country code, tap on the name of the country displayed, and choose your preferred location. If the problem persists please contact us at help@nonotes.com.
We’d Love To Hear From You
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