SyncNote Speaker Labels

SyncNote Speaker Labels

Know exactly who said what. SyncNote automatically identifies and labels each speaker in your conversation.

  • Automatic speaker detection
  • Clear Speaker 1, Speaker 2 labels
  • Easy to follow conversations

Tap Any Line to Jump

Found something important? Tap any line in your transcript to instantly jump to that exact moment in the recording.

  • Instant audio navigation
  • Perfect for reviewing key moments
Tap to Jump
Auto-Scroll

Auto-Scroll & Search

The transcript scrolls along as you listen, and powerful search helps you find anything instantly.

  • Auto-scroll follows the audio
  • Search across all transcripts
  • Find any word or phrase

10

Languages Supported

1-2

Minutes to Transcribe

100%

Automatic

Try RoboTranscribe Free

Create a FREE account and get 1 recording of your choice RoboTranscribed.
Subscribe for unlimited transcriptions.

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Frequently Asked Questions

Payments & Billing

If your purchase was made within the iOS App Store or Google Play Store you will have to cancel it within your iCloud account or Google Play account. If you are still being charged and are unsure how to cancel, contact us at help@nonotes.com.

Every NoNotes user starts with 20 minutes of call recording for free. Need more? We offer two convenient plans:

Plus: $11.99/month or $119.99/year — Unlimited call recording + RoboTranscribe
Pro: $14.99/month or $149.99/year — Everything in Plus + RoboSummary AI summaries

* ProTranscribe (human transcription) is $0.75/min. We offer discounts for bulk purchases. Please contact us at info@nonotes.com for information about a bulk purchase not available online under Account hub > Subscriptions > ProTranscription.

It means unlimited calls and RoboTranscribe!

Yes! We offer the Unlimited Yearly Plan for users requiring more than one year of call recording and transcription services. Contact us at help@nonotes.com for more information on subscribing for multiple years.

Can I still use NoNotes if I don’t want to sign up for a subscription?

Yes! Every user that signs up starts with 20 minutes for free.

The NoNotes platform is designed to call from anywhere to anywhere. All calls are the same cost, anywhere in the world. Calls using NoNotes are incoming from a toll-free number, and we do not charge extra for international calls on our end.

There are a number of reasons an automated payment can fail. Please contact us at help@nonotes.com for more information about your transaction.

Log in at www.nonotes.com and go to Account hub > Invoices to view your online purchases

Any purchased ProTranscription credit should display on your dashboard. Please contact us at help@nonotes.com to ensure your payment was applied.

Download & Share

To download your recording, log into your account at www.nonotes.com.
Select Recordings > your recording > Download to receive the Mp3 file.

To download your transcript, log into your account at www.nonotes.com.
Select Recordings > your recording > Get Transcript to receive the Microsoft Word document.

Log into your account on the NoNotes.com app or on the website.
Click on the recording you want to share and select the share button to send.
Please note this provides a share link only, not a downloadable version of the audio file.

No. Your share link brings them to a page where they can play the recording without signing up.

Transcription

RoboTranscribe is included in our Plus ($11.99/month or $119.99/year) and Pro ($14.99/month or $149.99/year) plans. You can order it when placing your call in the App using Record and Transcribe, and selecting the Robo option.

*ProTranscribe (human transcription) is $0.75/min of audio. We do not charge by how long it takes to transcribe.

Subscribe to any plan and you get RoboTranscribe included with all your recordings. Free users get 1 RoboTranscribe for a recording of their choice.

SyncNote is our advanced transcript viewer included with every RoboTranscribe. It syncs your audio with the transcript text, allowing you to tap any word to jump to that exact moment in the recording. SyncNote includes speaker labels, auto-scroll, and search functionality.

SyncNote automatically detects different speakers in your recording and labels them as Speaker 1, Speaker 2, etc. This makes it easy to follow who said what during the conversation without manually identifying voices.

Tap to Jump lets you click or tap on any word in your SyncNote transcript to instantly jump to that exact moment in the audio playback. It's perfect for quickly navigating to specific parts of your recording.

Yes! SyncNote automatically scrolls the transcript as the audio plays, highlighting the current words being spoken. You can toggle auto-scroll on or off depending on your preference.

Yes, SyncNote includes a powerful search feature that lets you find specific words or phrases in your transcript. Search results are highlighted and you can tap on any result to jump directly to that moment in the audio.

English, Spanish, French, Portuguese, German, Italian, Chinese (Traditional), Japanese, Korean, and Hindi - with automatic detection.

Contact us as soon as possible at help@nonotes.com to determine if the job can be cancelled. Please note this cannot always be done —the sooner you contact us, the more likely we can help!

Our transcriptionists are located in-house and we maintain long standing global partnerships.

Please contact us at help@nonotes.com so we can ensure your requirements are communicated to our team.

No. Your purchase will remain in your account until used, so go ahead and stock up!

We offer a 100% satisfaction guarantee. Please contact us at help@nonotes.com and we will have an agent review your transcript. We can also issue a credit in some cases.

Log into your account at www.nonotes.com and go to Recordings. If you see “Transcribing” as the file status, your file was submitted successfully and we are working on it.

Contact us at help@nonotes.com and we will adjust the recording so you are only charged for the parts you need.

If you need to purchase a few extra minutes instead of buying a block of time, contact us at help@nonotes.com. You can also buy one hour of additional time, and the leftover time will not expire until you use it.

RoboSummary is an AI-powered feature that generates a structured summary of your recorded call. Each summary includes three sections: Key Points, Action Items, and Important Details — so you can quickly understand what was discussed without replaying the full recording.

RoboSummary is included with the Pro plan ($14.99/month or $149.99/year). Once subscribed, every recording in your account can be summarized with one tap.

Yes! The Pro plan includes both RoboTranscribe and RoboSummary. You can switch between your full transcript and AI summary using the tabs on any recording.

RoboTranscribe gives you a full word-for-word transcript of your call with SyncNote speaker labels. RoboSummary gives you a concise AI-generated summary with Key Points, Action Items, and Important Details. They work together — RoboTranscribe for the full detail, RoboSummary for the quick overview.

Security & Storage

Your recordings are processed using enterprise-grade infrastructure. Your data is not shared with third parties and is not used to train AI models. All AI processing is performed in secure, isolated environments with the same level of protection as your recordings and transcripts.

The files are stored in AWS (Amazon Web Services) located in the USA

Very secure. We protect your privacy using 128bit Secure Sockets Layer (SSL) encryption. Our passwords are double-hashed and only internal NoNotes staff have access when transcription permission is granted. All our servers are located in a class-A facility with climate control, retinal scan access and around-the-clock security.

You can remove a phone number by logging into your account at www.nonotes.com and selecting Account hub > Manage Numbers.

Please contact us at help@nonotes.com if you want to have your account permanently removed.

To effortlessly import your phone numbers the NoNotes app requires permission to access your contact list. If you prefer not to allow permission, you can also manually type the number you wish to call.

There is no limit, record as much as needed!

We cannot guarantee file storage for anything over one year from the date you signed up. We encourage you to download your audio files and transcripts for your own records by logging into your account at www.nonotes.com, and selecting Recordings > your recording > Download Mp3.

Contact us at help@nonotes.com if you wish to have your recordings destroyed forever. Please note, this action is not recoverable.

All of our transcriptionists have signed confidentiality agreements as part of their employment contracts. We activate a standard Non-Disclosure Agreement (NDA), or we can sign any NDA you wish to put in place. We are also happy to sign any additional legal information you might have.

App / Recording Help

Visit our User Guide for detailed instructions on how to record your call.

No. NoNotes does not announce the recording line.

It will appear as if you are calling them directly from whatever phone number you have registered with us. NoNotes does not change the display of the call on their end.

Calling into a conference using NoNotes works just like a normal call. Dial into the call by entering the conference phone number in the NoNotes app and enter any passwords / log in information required to complete the call.

Contact us directly at help@nonotes.com and we’ll make sure to get your code to you.

Please contact us at help@nonotes.com for further investigation.

Please contact us at help@nonotes.com for any deleted files you want recovered. We do have a small time frame where this is possible.

To reset your password use the reset password link in the NoNotes.com app or at www.nonotes.com. If you require additional assistance, contact help@nonotes.com and we can also do a manual reset.

Please ensure you are using the correct country code. To change the country code, tap on the name of the country displayed, and choose your preferred location. If the problem persists please contact us at help@nonotes.com.

We’d Love To Hear From You

Need audio/video transcription as a regular service for your company? NoNotes offers
integrations into your business systems, configured workflows and volume pricing:

CONTACT US

We’d Love To Hear From You

Need audio/video transcription as a regular service for your company? NoNotes offers
integrations into your business systems, configured workflows and volume pricing:

CONTACT US